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New dog
01-05-2012 02:15 AM
Today 09:16 PM
7 Replies, 107 Views
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06-13-2009, 07:01 PM
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Resident Fruit Loop
   
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2 Thumbs up for Repti-Racks
I kept this somewhat of a secret here, but I ordered Jesse and Veronica's permanent enclosures around the beginning of May/end of April from Steve at Repti-Racks. I am very particular and hard to please. Steve at Repti-Racks impressed me in every way.
Customer Service: Excellent. Answers his phone every time or calls back within an hour or two. Responds promptly to emails, often within minutes. (I wondered how this guy can be on the computer AND building enclosures at the same time). Very polite and professional. Took the time to answer questions an go over every detail with me. Was able to make many custom changes to the order to suit my needs. Never got frustrated with my questions or requests. Really great to work with.
Timing and Shipping:
He told me it would take about a month or slightly longer, and this is exactly what it took. The pieces, including cabinet, are already put together. No assembly required. It arrived in perfect condition within 3 days of being shipped FedEx freight. He kept in touch with me every step of the way. There was no waiting or worrying.
Product:
The pics don't do them justice. They are gorgeous, lightweight, and very functional. The cabinet was custom made to my specifications. Very hard plastic, does not break during shipping, and no assembly required. Made from polystyrene and not PVC plastic. I wanted to avoid PVC from reading about the possible toxicity of it.
I highly recommend this vendor. Two thumbs up.
Note: I'm still waiting for the other door for the cabinet. The first one was mis-cut, but he didn't want it to slow down the order.
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My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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06-13-2009, 07:06 PM
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I Really Need a Life !
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Re: 2 Thumbs up for Repti-Racks
Very nice  I'm glad he was good to work with and could do custom orders. That's sweet.
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06-13-2009, 07:09 PM
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Sammy's Loveable keeper
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Re: 2 Thumbs up for Repti-Racks
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If all else fails, read the directions.
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leo's(RIP Scooter, Skipper RIP),Rat (RIP Lucy RIP), Boa (RIP Phoenix)
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06-13-2009, 07:11 PM
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ms. anthropomorphist
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Re: 2 Thumbs up for Repti-Racks
congrats! they look great!
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"Until one has loved an animal, a part of one's soul remains unawakened"-Anatole France
IF YOU DON'T STAND BEHIND OUR TROOPS, PLEASE, FEEL FREE TO STAND IN FRONT OF THEM.
RIP Max, i love you
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06-13-2009, 07:12 PM
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Got Fish?
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Re: 2 Thumbs up for Repti-Racks
Nice rack  .
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06-13-2009, 07:13 PM
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Go google yourself!
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Re: 2 Thumbs up for Repti-Racks
Congrats! I know how excited you are about these. Glad you don't have to stress anymore. 
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06-13-2009, 07:20 PM
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the Cosmic Serpent
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Re: 2 Thumbs up for Repti-Racks
Congrats! Looks really nice, good work decorating to!
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06-13-2009, 07:30 PM
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Sammy's Loveable keeper
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Re: 2 Thumbs up for Repti-Racks
When do you get the new door?
__________________
If all else fails, read the directions.
0.1.0 BCI Sammy, 1.1.0 Royal Python Bonnie & Clyde, 0.0.1 Corn Snake Anakin, 0.1.0 JCP Leia
Fallen Pets
leo's(RIP Scooter, Skipper RIP),Rat (RIP Lucy RIP), Boa (RIP Phoenix)
America does not go abroad in search of monsters to destroy. She is the well-wisher to the freedom and independence of all. She well knows that by enlisting under other banners than her own, were they even the banners of foreign independence, she would involve herself beyond the power of extrication in all the wars of interest and intrigue, of individual avarice, envy and ambition, which assume the colors and usurp the standards of freedom. – John Quincy Adams (1821)
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06-13-2009, 07:33 PM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
Everything you see arrived on Thursday. The second cabinet door will be sent later, as it was mis-cut. He didn't want that to slow down the order, which I appreciated.
__________________
My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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06-13-2009, 07:49 PM
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The Boa Temptress
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Re: 2 Thumbs up for Repti-Racks
awesome cages
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06-15-2009, 05:10 PM
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Re: 2 Thumbs up for Repti-Racks
how are you heating them?
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06-15-2009, 05:16 PM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
12" X 24" radiant heat panels from Pro Heat.
__________________
My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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06-15-2009, 05:17 PM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
Oh, and I did find one issue with Steve from Repti-Racks. He is a terrible speller. lol Great vendor. Bad speller.
__________________
My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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06-15-2009, 05:18 PM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
Anyone else ever use this vendor? Curious what others' experiences are.
__________________
My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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06-15-2009, 09:35 PM
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RTB Aficionado
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Re: 2 Thumbs up for Repti-Racks
Can I ask you how much the two cages and RHP panels costed?
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06-15-2009, 09:42 PM
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Re: 2 Thumbs up for Repti-Racks
Quote:
Originally Posted by KentLowe93
Can I ask you how much the two cages and RHP panels costed?
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yes please do tell!!!! i might want them also!!!
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Monkeys are funny
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06-15-2009, 11:24 PM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
The cage itself was about $360 each. The RHP's were $120 each, and the lighting (I think) was $20 each. There were also shipping costs.
The website is Repti-Racks -- Specializing in Arboreal Racks and Caging - Home
I clicked on the link above and it was incorrect. Try www.repti-racks dot com (spelled out the dot com). That should work.
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My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
Last edited by Stargazer; 06-15-2009 at 11:33 PM.
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06-15-2009, 11:25 PM
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Re: 2 Thumbs up for Repti-Racks
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Monkeys are funny
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06-16-2009, 02:25 PM
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Re: 2 Thumbs up for Repti-Racks
they're very local to me, i've thought about getting some but they're pretty pricey. a sound investment i'm sure. but not right now..
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06-17-2009, 05:23 AM
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Resident Fruit Loop
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Re: 2 Thumbs up for Repti-Racks
Quote:
Originally Posted by SamanJaya
they're very local to me, i've thought about getting some but they're pretty pricey. a sound investment i'm sure. but not right now..
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At least you wouldn't have to worry about the shipping. That's what made it so pricey for me.
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My boa could eat your honor student.
R.I.P The English language and the correct spelling of "definitely"
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