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  #1 (permalink)  
Old 07-23-2003, 07:04 PM
TrowaIkari TrowaIkari is offline
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108026

I was recently going to purchase a new snake but didn't go through with it because the owner would not guarantee live arrival. In my mind that should be a minimum requirement. So my question is what things make or break a sale for you?

For me I have to at least be guaranteed live arrival. I steer clear of people shipping snakes through USPS. One of my biggest pet peeves is when someone is advertising a snake and misspells every other word in the ad and I especially avoid people that can't even correctly spell the type of animal they are selling....ie. Puruvian Boa or Borna Blood [img]modules/Forum/images/smiles/icon_rolleyes.gif[/img]

Alicia
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Old 07-23-2003, 07:41 PM
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Kent K25 Kent K25 is offline
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108030

I'm with you on the live arrival guarantee, and also prefer one with a 7+ day healthy and eating guarantee. Also the Spelling errors sure are a turn off, if they can't spell what else can't they do? I also won't buy from someone who can't give me multiple pics of the snake, for fear of gettin a snake different than that i was expecting. Also if they don't return emails quickly I won't do business with them. There's my $0.02!

Just as a reference - Upstate Exotics was WONDERFUL to deal with and i got a Beautiful snake from them. I also recommend WSacBass of this site, she has some pretty bci's and mine is healthy as can be! I know that stuff wasnt necessary, just throwing it in!
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Old 07-23-2003, 07:54 PM
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108033

Well, I think thourough research and checking should be done before even considering buying a herp from someone, there are lots of people that take advantage of the internet, and people get burned unfortunately.

I try and use referals, if I hear from 4 other people that transactions with a person/company went well, im likely to look to them for my next animal purchase.

if a seller wont guarantee live arrival, that would appear to me that they arent 100% certain of its health, and dont want to risk loosing money (since that seems to be more important to some people than an animals life) selling it.

so that would be a big deal breaker for me.
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Old 07-23-2003, 08:27 PM
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108037

I have to say..if they don't offer at very least a gaurentee of live arrival there is no way I'm buying anything from them. To be honest...I really like to speak to the person on the phone as well. Why? B/c I want some other way to contact someone than just e-mail if I'm sending them hundreds or thousands of dollars for an animal.
I know I'm real touchy and almost anything can be a deal breaker for me. If I'm not comfotable and you don't treat me like my business means something to you, I'll simply take it elsewhere.
I'm probably one of those consumers that most people hate selling to. That's ok...I know my customers will be satisfied b/c I am such a stickler myself.
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Old 07-24-2003, 12:10 AM
KLG KLG is offline
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108046

The Obvious
i.e. animals must be perfectly healthy, live arrival, good communication with the seller before & after the sale...this is a MUST. Anything less gets nixed right off of my "to buy from" list. And spell your friggin' ads correctly, people.

One of my biggest no go's: when you write to someone to inquire about an animal (esp. anything that is several hundreds or even thousands of dollars) and all you get back is a short, one or two line answer. For example: "Dear, so & so...I saw your ad for (insert animal here) and am very interested to know more informtion. Please detail its lineage, feeding habits, age, and your experiences with this animal. I look forward to hearing more about it & hopefully doing business with you." BAD REPLY: "it eats rodents, I thunk it is a year old, I don't know the bloodline, um, it is a good snake."

Frankly if you want me to send you any kind of $$$ for a snake, esp. anything in the $500+ category, please be prepared to DAZZLE me with your response that clearly demonstrates your pride in the animal, how thoroughly familiar you are with its husbandry & habits (even if you have to refer to notes/records!) how amazingly well it has done for you, and why you're confident that it will continue to grow and thrive under proper care in my collection. Back up what you're selling.

Another peeve: BAD PHOTOS!!!! This is the only thing worse than NO PHOTOS. If you're going to make the effort, make it a decent one! To put up an out-of-focus, lo-res image of a barely discernable snake is only going to do more harm than good when trying to sell it. Frankly I'd rather not see a picture than click on an ad to find a really crappy shot, or a pic that is only 2" square in size. That's a big "why bother" in my book.

The Anal-Retentive:
COLOMBIAN boas folks, not COLUMBIAN. Borneo SHORT-TAILED pythons...not Borneo bloods. SUMATRAN SHORT-TAILED pythons...not black bloods. Ok, maybe "aka black bloods..." HOG Islands or Cayos Cochinos boas, not HOGG Island. Ad! Not ADD!!! Ad! AD as in advertisement. ADD as in to increase the quantity thereof! If a seller is straight on everything else (see above rant) then I am MUCH more likely to buy from someone who uses the same vernacular that I do. If you're nit-picky enough to specify that a Sumatran short-tailed python (P. curtus), is also known as the black blood, then I'm willing to bet that you're nit-picky enough to care for an animal the same way I would...or at least close.

I'm sure I'll think of more...thanks for the chance to get that out of my system!

K

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Old 07-24-2003, 12:28 AM
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108048

ADD = maybe they mean they have ADD as in Attention Deficit Disorder, which explains why they can't spell, can't return a good email, and why they just flat out suck as a seller. Can i say suck?
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Old 07-24-2003, 03:12 AM
TrowaIkari TrowaIkari is offline
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108063

"it eats rodents, I thunk it is a year old, I don't know the bloodline, um, it is a good snake."

LOL, The sad thing is that I've actually received replies similar to that....

Here's a really nit-picky one:

"I except and prefer paypal"

It's "ACCEPT" [img]modules/Forum/images/smiles/icon_rolleyes.gif[/img]

Alicia
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