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if nothing happens in a few days or so contact them in regards to this situation and the email...call them if you hafta and talk to them directly.. there should be reason why they should not work with you on this.. If they fail to cooperate in making their customer's satisfied you can file a complaint with the better business bureau and if there are a number of complaints filed against them then an investigation will be ensued with the bureau.
it may sound like it's blowing this out of proportion but its how you get things done in the business world. No likes to deal with the BBB and you can even file a complaint on the ripoff report website..
you paid $$ for this snake...so you need take it back, but ONLY if the breeder and seller will not work with you. also check the terms and conditions of the sale if any.. if there is none given then you can persue this with legal action. Dont make threats, state your facts and points and make it known that you're not gonna let this go until something is done to resolve this.
this is just a suggestion.. good luck
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